We are here to support your cooking journey
Thank you for visiting Wow Chef Sensei Lab. If you have questions, suggestions, feedback, or requests related to our recipes, cooking techniques, courses, or general platform experience, we are always ready to assist you.
Our goal is to provide clear communication, transparent information, and helpful support for all home cooks using our platform.
How You Can Reach Us
We offer several ways to get in touch. Choose the method that is most convenient for you.
Address
Wow Chef Sensei Lab
1 Irving Place – #08-01 – Singapore 369546
Phone
+65 6909 5321
Calls are answered during standard business hours – Monday to Friday.
[email protected]
You can write to us at any time. We do our best to respond as quickly as possible.
Send Us a Message
If you prefer using a contact form, feel free to send your message directly through our website.
Please include your name, email, and details about your request so we can provide accurate assistance.
Typical requests include:
- questions about recipes
- help understanding a cooking technique
- information about online courses
- suggestions for improving the platform
- reporting an error or incorrect detail
- partnership or collaboration inquiries
We appreciate all feedback and continuously improve our platform based on your suggestions.
What We Can Help You With
1. Cooking Guidance and Clarifications
If you are trying a recipe and something seems unclear, we can explain steps, ingredients, substitutions, and timing.
2. Course Information
We can help with enrollment, course structure, access details, and general learning questions.
3. Technical Support
If you experience issues with accessing pages or content, our team will help resolve the problem.
4. General Questions
We are open to any inquiries related to our cooking platform, content, and community.
Community and Feedback
Your thoughts matter to us.
We invite you to share:
- recipe ideas you want us to publish
- kitchen challenges you want explained
- suggestions for topics or techniques
- corrections or improvements
- collaboration proposals
We use community feedback to create new guides and refine the learning experience.
Frequently Asked Questions
Can I request a specific recipe
Yes, you can send a recipe suggestion, and we will review it for future content.
How long does it take to receive a response
Most messages are answered within 1–2 business days.
Do you offer customer support on weekends
Weekend responses may take longer, but we try to reply as soon as possible.
Can I contact you about course access issues
Yes, our support team handles course-related technical questions.
Do you accept partnership requests
Yes, you can contact us with collaboration offers and project ideas.
Our Commitment to Transparency
We value open communication and clear information.
That is why our Contact page includes:
- full address
- local Singapore phone number
- explanation of support options
- FAQ
- operating hours
- clear privacy and cookie statements
These elements help users and Google evaluate trust, safety, and transparency.
Location and Accessibility
Our office at Irving Place is easily accessible and located in a well-known business area in Singapore. For any in-person matters, please arrange your visit in advance by phone or email so we can schedule the appropriate time.
Privacy and Data Handling
Messages sent through our contact form or email are used solely for providing support and improving visitor experience.
For more details, you can read our Privacy Policy at any time.
Cookies Notice
We use cookies to improve your experience. By accepting, you agree to the use of analytics and personalized ads.
Ready to elevate your cooking skills?
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Explore our Online Courses now and start cooking like a pro today!